FAQs

Keep in the know about cleaning

We ask you to empty all cupboards and shelves, as well as defrosting the freezer so that we can clean this thoroughly.

No, as long as the team have any codes or keys, they may need to gain entry there will be no issues.

Yes, they are fully insured with certification proof.

Yes, you have up to 48 hours before to cancel the service.

Yes, you have up to 48 hours before the service to adjust times with no fee added.

Having pets is not an issue to us however, this must be declared when booking or with a member of the team.

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