FAQs

Keep in the know about handyman

Check out our online booking system or speak to a member of the team for availability.

We always ask for photos to see if we can see the problem, if we are unable to, we will book a member of the team to assess the problem on a site visit (free of charge!). Advice can then be given with a better understanding.

The team may just need photos in some instances. If there is a problem that we cannot see through photos a site visit can be booked quickly and the work can be carried out at your convenience.

Any time from 1 hour to 1 day, it is all dependant on the damage. Our team can always advise you once we have seen the damage.

Just pop your postcode in to book a service on the website and see if we cover your area.

No, as long as we have any keys or codes to get to the area, we can carry out the work.

It depends on the number of photos you would like hung. We will always send 1-2 depending on the intensity of the job for efficiency.

This can be arranged (Ts&Cs apply)

Yes, there are a range of services including, cupboard door repair, hanging photos and gutter cleaning. Go check out our full list of services on the website by clicking the ‘book now’ button.

Yes, we are fully insured with certification proof.

We always advise customers to go through the website and click ‘book now’, where you can see our full list of services and get a quick and easy quote. If you have any enquiries, you can always give us a call on 0800 047 8738 or email us on sales@willowalexander.co.uk

Any cancellations must be processed 48+ hours prior to your booking. Ts&Cs apply on payment refunds.

All of our services are pre-paid via credit/debit card. When booking through our website you input your card details.

With the world of technology now it is not always necessary to plan a visit before. Photos and videos are more than likely to be sufficient.

We pride ourselves on our quick efficient service. Once we have all required details and payment, we can get you booked in at the best time for you.

We always advise customers to go through the website and click ‘book now’, where you can see our full list of services and get a quick and easy quote. If you have any enquiries, you can always give us a call on 0800 047 8738 or email us on sales@willowalexander.co.uk

You can log in to your account via the website by clicking ‘log in’. Here you can see all upcoming bookings, make new bookings and find all of the services we provide.

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