FAQs

Keep in the know about gardening

The team may just need photos in some instances. If there is a problem that we cannot see through photos a site visit can be booked (free of charge!)

Once the team has a full insight from you about the fence, they can give you the best advice whether it needs to be repaired or replaced.

Some fences have a life expectancy of up to 15 years, meaning it is better to go for the most durable fence to ensure it lives its life expectancy.

It all depends on the repairs needed. We advise minimum 1 hour and maximum 4 days depending on the breakage and repairs needed.

Yes, we always advise the best fence for your garden/area. Some fences are better suited to sloping hills, some are better suited to flat surfaces. Our team are always on hand to ensure the correct advice is given before installation.

Yes, we offer a painting service at an extra cost. This can be fitted in to your quote to ensure the process of installation and then painting is quick and easy.

The team are always on hand to take measurements and install the correct size fence.

Yes, we offer a removal and installation service that will be at an extra cost.

Yes, we are fully insured with certification proof.

Simply click ‘book now’ to see our full list of services and get a quick and easy quote. If you have any enquiries, you can always give us a call on 0800 047 8738 or email us on sales@willowalexander.co.uk

Any cancellations must be done 48 hours prior to your booking. Ts&Cs apply on payment refunds.

Our team work in all weather conditions. If there is extreme weather, we may move your booking.

All of our services are pre-paid via credit/debit card. When booking through our website you input your card details.

No problem, as long as you can grant us any keys or codes to get to the area we can go ahead.

With the world of technology now it is not always necessary to plan a visit before. Photos and videos are more than likely to be sufficient.

Simply click ‘book now’ to see our full list of services and get a quick and easy quote. If you have any enquiries, you can always give us a call on 0800 047 8738 or email us on sales@willowalexander.co.uk

We pride ourselves on our quick efficient service. Once we have all required details and payment, we can get you booked in at the best time for you.

Simply click ‘book now’ to see our full list of services and get a quick and easy quote. If you have any enquiries, you can always give us a call on 0800 047 8738 or email us on sales@willowalexander.co.uk

You can log in to your account via the website by clicking ‘log in’. Here you can see all upcoming bookings, make new bookings and find all of the services we provide.

Live the Willow Alexander life join our Membership

What else does Willow Alexander offer?

View our shop selected items from our online store

More services you might need

Find out more about our services and availability in your area below

Follow Us